Policies

Shipping

Hydromony currently accepts public storefront orders for delivery within the United States. Orders ship from our fulfillment partners.

• Standard shipping: free on US orders of $29 or more (otherwise $8.95 at checkout).
• Handling: 1–2 business days before the carrier picks up the package.
• Transit: typically 5–10 business days after dispatch.
• You receive a tracking email once the order ships.

See the full shipping policy for tracking, fulfillment, and delivery-problem details.

Returns

We offer a 30-day return window after delivery. See our dedicated return policy for full details.

Summary:

• New, unused products in original packaging are eligible.
• Returns are by mail using the prepaid label supplied after approval.
• Hydromony pays for approved return-label postage.
• No restocking fee.
• Refunds are processed within 5 business days after we receive and inspect the return.

Signed-in customers can start a request from Your orders. Guest customers or anyone who needs help can use our contact page.

Privacy, terms, and warranty

Throughout the site, “we,” “us,” and “our” refer to Night Reef LLC trading as Hydromony.

• Read our privacy policy for information about personal data, cookies, service providers, and your choices.
• Read our terms of sale before placing an order.
• Read our limited warranty for coverage, exclusions, and how to make a claim.